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Privacy Policy

How Lemarsis Pottery Studio collects, uses, and protects your personal information

Last updated: January 2025

Introduction

At Lemarsis Pottery Studio ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, attend our pottery workshops, or interact with our services.

By using our website or services, you consent to the data practices described in this policy.

Information We Collect

Personal Information You Provide

  • • Name, email address, and phone number when booking workshops
  • • Payment information processed through secure third-party providers
  • • Workshop preferences and special requirements
  • • Communication preferences and feedback
  • • Photos or videos taken during workshops (with your consent)

Information Collected Automatically

  • • IP address, browser type, and device information
  • • Website usage data and navigation patterns
  • • Cookies and similar tracking technologies
  • • Location data (if you enable location services)
  • • Referral sources and marketing campaign effectiveness

Meta/Facebook Advertising Data Collection

Meta Pixel Tracking

We use Meta Pixel (Facebook Pixel) on our website to track conversions, optimize ads, and create targeted audiences for our Facebook and Instagram advertising campaigns.

Information Collected by Meta Pixel:

  • • Pages visited on our website
  • • Actions taken (form submissions, button clicks)
  • • Device and browser information
  • • IP address and approximate location
  • • Time spent on pages and website interactions

How Meta Uses This Data:

  • • Show you relevant ads on Facebook and Instagram
  • • Measure the effectiveness of our advertising campaigns
  • • Create custom audiences for targeted marketing
  • • Optimize ad delivery to people likely to be interested in pottery workshops

You can opt out of targeted advertising by adjusting your Facebook ad preferences or using browser settings to block tracking cookies. Visit Facebook's Help Center for more information about controlling ad preferences.

Cookies and Tracking Technologies

Essential Cookies

Required for website functionality, security, and user authentication. These cannot be disabled.

Analytics Cookies

Help us understand website usage and improve user experience through Google Analytics.

Marketing Cookies

Used for targeted advertising and measuring campaign effectiveness via Meta Pixel and Google Ads.

Preference Cookies

Remember your choices and settings to provide a personalized experience.

Third-Party Services

Google Analytics

Website traffic analysis and user behavior insights

Stripe

Secure payment processing for workshop bookings

Supabase

Database hosting and user authentication services

EmailJS

Email delivery service for contact forms and confirmations

Meta/Facebook

Advertising pixel for conversion tracking and targeted ads

How We Use Your Information

  • Process workshop bookings and manage class schedules
  • Send booking confirmations, reminders, and workshop updates
  • Provide customer support and respond to inquiries
  • Improve our website, services, and workshop offerings
  • Send marketing communications (with your consent)
  • Analyze website usage and optimize user experience
  • Comply with legal obligations and protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • Secure database hosting with Supabase
  • • Regular security updates and monitoring

Organizational Measures

  • • Limited access to personal information
  • • Staff training on data protection
  • • Regular privacy policy reviews

Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information. Contact us to request access to your data or make corrections.

Data Deletion

You can request deletion of your personal information, subject to legal and business requirements for record keeping.

Marketing Opt-Out

You can unsubscribe from marketing communications at any time using the unsubscribe link in emails or by contacting us directly.

Cookie Control

You can control cookies through your browser settings, though some website functionality may be limited if you disable certain cookies.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about personal information collected, used, or shared
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
  • Right to Non-Discrimination: Not be discriminated against for exercising privacy rights

European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Obtain confirmation of data processing and access to your data
  • Right to Rectification: Correct inaccurate or incomplete personal data
  • Right to Erasure: Request deletion of personal data under certain circumstances
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or direct marketing

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Lemarsis Pottery Studio

1110 Finch Avenue West, Unit 8
North York, ON M3J 3M2

Privacy Officer

For privacy-related inquiries, please email us with "Privacy Inquiry" in the subject line.

We will respond to your privacy requests within 30 days.

This Privacy Policy is effective as of January 2025 and applies to all information collected by Lemarsis Pottery Studio.